Fluid Terms of Service

Last Updated: December 7, 2025

These Fluid Terms of Service and User License ("TOS", "Terms", or this "Agreement") govern your access to and use of the applications, services, software, forums, and websites (collectively, the “Services”) offered or made available by Fluid Immersive, Inc. (“Fluid”, “Company”, “we”, “us”, or “our”) including but not limited to content available at https://fluid.so and any affiliated domains, applications, desktop and mobile software, cloud services, developer tools, or community platforms such as our official Discord, Reddit, or other social media pages (collectively, the “Site”). These Terms may be updated or modified from time to time as described below, and the most current version will be made available at https://fluid.so/TOS.

1. Agreement to Terms

By accessing or using the Site or any part of the Services, you (“User”) acknowledge that you have read, understood, and agree to be bound by this TOS and all policies and additional terms incorporated herein by reference. If you do not agree to these Terms, or if you are not authorized or legally permitted to enter into this Agreement, you must not use or access the Site or Services.

If you access or use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement. In such cases, “you”, “your” refer to the entity you represent.

The Services are intended only for users who are at least 13 years of age. If you are under 18 (or the age of legal majority in your jurisdiction), you may use the Services only with the consent and supervision of a parent or legal guardian, who agrees to be bound by this Agreement on your behalf. By using the Services, you represent and warrant that you meet the age requirements above. The Services are not intended for children under 13, and Fluid does not knowingly permit access to users under 13. If we learn that a user is under 13, we may terminate their account and delete associated data.

This TOS constitutes a legally binding contract between you and the Company and applies whether you are browsing the Site, creating an account, using our applications, participating in community forums, or accessing any feature of the Services. All use of the Site and Services is conditioned upon your acceptance of this Agreement. Continued access or use of the Services constitutes ongoing acceptance of any future updates to this TOS.

2. Privacy Policy

Please review our Privacy Policy, currently available at: https://fluid.so/privacy, which also governs your use of the Services, for information on how we collect, use, and share your information.

3. Changes to this Agreement

We may modify, update, or replace this TOS at any time, at our sole discretion. When changes occur, we will make the revised version available on the Site and may notify Users through additional channels when appropriate. It is your responsibility to review this TOS periodically and to stay informed of any changes.

Your continued access to or use of the Services after revisions are posted constitutes acceptance of the updated Agreement. If you do not agree to any updated terms, you must discontinue use of the Services.

4. License and Use of Services

4.1 Limited License

Subject to your continued compliance with this Agreement, Fluid grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Site and Services solely for your own lawful and non-commercial use. Use of specific features, applications, or premium offerings may be subject to additional terms or policies. Commercial use of the Services is permitted only where expressly authorized in a separate written agreement with Fluid.

4.2 Restrictions

You agree that you will not, and will not permit or enable others to:

  1. license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or Services, in whole or in part

  2. copy, reproduce, translate, modify, adapt, create derivative works from, disassemble, decompile, reverse engineer, or attempt to discover the source code of any portion of the Site or Services

  3. access or use the Site or Services to build or support a similar or competing website, product, or service

  4. remove, alter, or obscure any copyright, trademark, or other proprietary notices

  5. reproduce, distribute, republish, download, display, post, or transmit any part of the Site or Services in any form not expressly permitted under this Agreement

Unless otherwise stated, any future updates, releases, or enhancements to the Services are subject to this Agreement.

4.3 Modifications to Services

Because our Services continue to evolve, we may modify, update, suspend, or discontinue any part of the Site or Services at any time, with or without notice and without liability to you. Continued use of the Services following changes constitutes acceptance of the modifications.

4.4 Availability, Support & Maintenance

You acknowledge that Fluid is under no obligation to provide technical support, customer service, maintenance, updates, bug fixes, or continued availability of any feature or component of the Services unless otherwise agreed to in a separate written contract.

4.5 Ownership & Intellectual Property

Except for User Content you submit (as defined later in this Agreement), all rights, title, and interest in and to the Site and Services—including all related intellectual property rights such as copyrights, trademarks, patents, trade secrets, design elements, code, and content—are owned by Fluid or its licensors. This Agreement grants you only the limited license described herein; it does not transfer ownership of any part of the Site or Services. All rights not expressly granted are reserved.

4.6 No Implied Licenses

No additional rights or licenses are granted to you by implication, estoppel, or otherwise beyond those expressly provided in this Agreement.

4.7 Access Termination

Fluid reserves the right to suspend or terminate your access to the Site or Services, including your account, at any time and for any reason or no reason, with or without notice. Upon termination, all rights granted to you under this Agreement will immediately cease, and Fluid may delete or revoke access to any associated User Content, data, files, or materials stored or maintained through the Services. Fluid will have no liability to you for termination of access, removal of content, or deletion of data. You are responsible for maintaining backups of your User Content.

5. User Content & Conduct

5.1 User Content

“User Content” means any information, data, text, images, video, audio, messages, links, files, code, or other materials submitted, uploaded, posted, transmitted, stored, shared, or otherwise made available by you through the Site or Services (including community forums and profiles). You are solely responsible for your User Content and any consequences arising from it. You assume all risks associated with your User Content, including reliance by others on its accuracy or disclosure of information that identifies you or others. You represent and warrant that your User Content does not violate this Agreement or any applicable laws.

Fluid does not guarantee the confidentiality of User Content and has no obligation to store, maintain, or provide copies of User Content. You should maintain your own backups.

5.2 License to User Content

By submitting User Content, you grant Fluid a worldwide, irrevocable, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display such User Content solely for the purpose of operating, improving, promoting, and providing the Site and Services. You also irrevocably waive any moral rights or attribution claims relating to your User Content. You agree that any feedback or suggestions you provide may be used by Fluid without restriction or compensation to you.

5.3 Acceptable Use

You agree that you are responsible for your conduct and User Content and will use the Site and Services only in compliance with this Agreement and all applicable laws and regulations. You agree you will not, and will not allow others to:

  1. post or distribute User Content that is unlawful, infringing, harmful, defamatory, abusive, harassing, threatening, obscene, vulgar, hateful, discriminatory, deceptive, invasive of privacy, or otherwise objectionable

  2. upload, share, transmit, or otherwise make available any User Content that infringes, misappropriates, or violates any third-party intellectual property right

  3. upload viruses, malware, scripts, bots, or other harmful code

  4. use the Services for unsolicited promotions, spam, pyramid schemes, or commercial activity without written permission from Fluid

  5. collect or harvest data about other users without consent

  6. interfere with, disrupt, or overload the Site or its networks, or bypass security or access controls

  7. impersonate others or misrepresent affiliation with a person or entity

  8. attempt to reverse engineer, scrape, crawl, spider, or extract data from the Site or Services except as allowed by public search engine indexing

  9. attempt unauthorized access to accounts, data, systems, or non-public portions of the Services

  10. use the Services to build or assist a competing product or service

  11. remove or obscure copyright or proprietary notices

  12. encourage or enable others to violate this Agreement

  13. use the Site or Services to access content that is illegal, infringing, unauthorized, or cannot be legally distributed

  14. use the Site or Services for any illegal, fraudulent, harmful, or unauthorized purpose


International users agree to comply with local rules regarding online conduct, content, and data transfer.

5.4 Monitoring & Enforcement

Fluid is not required to monitor User Content, but may do so to operate the Services, ensure compliance, or comply with legal obligations. Fluid may remove or disable access to any User Content at any time at its sole discretion without notice. Fluid may suspend or terminate accounts, report violations to authorities, and take any action it deems appropriate in response to misuse or breach of this Agreement.

5.5 Feedback, Reviews, and Suggestions

If you provide Fluid with any ideas, proposals, suggestions, reviews, testimonials, feedback, recommendations, improvement requests, or other input relating to the Site or Services (“Feedback”), you acknowledge and agree that:

  1. you voluntarily provide such Feedback to Fluid with no expectation of compensation or ownership

  2. Fluid may use, publish, copy, modify, adapt, translate, create derivative works from, distribute, commercialize, and otherwise fully exploit the Feedback in any manner and for any purpose, including marketing and product development

  3. you hereby assign to Fluid all rights, title, and interest in and to the Feedback, including all associated intellectual property rights, and waive any claims to attribution or compensation

  4. Feedback will be considered non-confidential and non-proprietary, regardless of any contrary designation you may provide

  5. you will not submit Feedback that you consider confidential, proprietary, or subject to third-party rights unless you have the legal right to grant the above license

Fluid has no obligation to review, implement, or return any Feedback submitted to us.

5.6 Rooms, Shared Spaces & Moderation Authority

If the Services include shared environments, collaborative spaces, rooms, voice channels, or similar interactive features (“Rooms”), you agree not to create, name, or use Rooms in any manner that violates this Agreement or applicable law, including content that is infringing, illegal, hateful, obscene, deceptive, or otherwise inappropriate.

Fluid may, at its sole discretion and without obligation, monitor Room activity, rename Rooms, restrict access, suspend participation, or remove Rooms entirely. Fluid may also limit features, visibility, or access for safety, moderation, security, legal compliance, or any reason or no reason. Fluid is not required to monitor Rooms, but may do so to enforce policy, ensure safety, or comply with legal obligations.

5.7 Protection of Minors & Explicit Content Prohibition

You agree that you will not, and will not allow others to, use the Site or Services to upload, share, display, stream, distribute, solicit, or otherwise make available any sexually explicit, pornographic, lewd, sexually suggestive, or graphically sexual material, particularly content involving or depicting minors. 

You further agree not to contact or attempt to contact minors for sexual purposes, not to share sexually suggestive or explicit material to minors or request sexually suggestive or explicit material from minors, and not to expose other users to sexually explicit content without their clearly expressed consent. Any content involving minors engaged in sexual acts, sexual exploitation, or sexualized depiction is strictly prohibited and may be reported to appropriate authorities.

Fluid reserves the right to remove content, restrict access, suspend accounts, or involve law enforcement where violations of this section are suspected or confirmed.

5.8 Exposure to User Content

You understand that when using the Services, you may encounter User Content that is inaccurate, offensive, indecent, objectionable, or inappropriate. You agree that Fluid is not responsible or liable for any User Content or for any damages or harm resulting from exposure to such content. If you find any content objectionable, you should stop viewing it and/or report it to Fluid. Use of User Content is at your own risk.

5.9 No Endorsement or Verification of User Content

Fluid does not endorse, verify, or guarantee any User Content, and makes no representations regarding its accuracy, reliability, legality, or safety. All User Content is provided by users and not by Fluid. Any reliance on User Content is solely at your own discretion and risk.

5.10 Third-Party Copyright & Streaming Responsibility

If you upload, stream, screen-share, broadcast, or otherwise make available media, video, music, streams, browser content, or other copyrighted material originating from third-party platforms or services, you are solely responsible for ensuring you have the necessary rights, licenses, and permissions to do so. You may not stream or share third-party content in a manner that violates copyright law or the terms of the originating platform. Fluid does not monitor or verify rights ownership and assumes no responsibility for unauthorized streaming or distribution. You are solely liable for copyright claims related to User Content you transmit or display.

6. Indemnification

You agree to defend, indemnify, and hold harmless Fluid, its affiliates, officers, directors, employees, contractors, agents, partners, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  1. your access to, use of, or inability to use the Site or Services

  2. your violation of this Agreement

  3. your violation of any applicable law, regulation, or third-party rights

  4. your User Content, including allegations of intellectual property or privacy infringement

  5. any dispute or interaction between you and any other user

Fluid reserves the right, at your expense, to assume the exclusive defense and control of any matter requiring indemnification, and you agree to cooperate with such defense. You may not settle any claim without Fluid’s prior written consent. Fluid will provide notice of any claim for which indemnification is sought upon becoming aware of it.

7. Disclaimer of Warranties

YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE SITE, SERVICES, SOFTWARE, CONTENT, AND ALL MATERIALS PROVIDED BY FLUID ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND.

TO THE FULLEST EXTENT PERMITTED BY LAW, FLUID AND ITS SUPPLIERS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES
(1) WILL MEET YOUR NEEDS OR EXPECTATIONS
(2) WILL BE AVAILABLE WITHOUT INTERRUPTION, BE SECURE, OR BE ERROR-FREE
(3) WILL BE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS

ANY DOWNLOAD, STREAM, OR ACCESS TO CONTENT THROUGH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA RESULTING THEREFROM.

Some jurisdictions do not allow certain warranty exclusions or time limitations; in such cases, the above exclusions will apply only to the fullest extent permitted by law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FLUID OR ITS SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, DEVICE DAMAGE, LOSS OF BUSINESS OPPORTUNITY, GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF FLUID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLUID'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF:

  1. THE TOTAL AMOUNT YOU PAID TO FLUID (IF ANY) IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM

  2. ONE HUNDRED U.S. DOLLARS (USD $100)

The existence of more than one claim does not increase this limit. The foregoing limitations form an essential basis of the bargain between you and Fluid.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, the above limitations will apply only to the fullest extent permitted by law.

9. Third-Party Links, Services & User Interactions

9.1 Third-Party Links & Ads

The Site and Services may contain links to third-party websites, applications, products, services, or advertisements (“Third-Party Links & Ads”). Fluid does not control, endorse, monitor, warrant, or make any representations regarding any Third-Party Links & Ads, and is not responsible for their content, accuracy, policies, or practices. Accessing any Third-Party Links & Ads is at your own risk.

When you access or engage with any Third-Party Links & Ads, the terms, privacy policies, and practices of the applicable third party apply. You are solely responsible for reviewing and complying with those terms. You should use appropriate caution and conduct any investigation you deem necessary before proceeding with any transaction or interaction involving Third-Party Links & Ads.

9.2 Third-Party Services and Integrations

The Services may interact, integrate, or interoperate with third-party platforms, APIs, software, or applications. Your use of any third-party service or integration is governed by that third party’s terms, licenses, policies, and requirements. Fluid is not responsible for any third-party services, their operation, data handling, or behavior, and makes no guarantees regarding availability, compatibility, or performance. Your use of third-party services is entirely at your own risk.

9.3 Other Users & User Content

Each user of the Site and Services is solely responsible for all content they provide or actions they take. Because Fluid does not control User Content, we make no guarantees regarding its accuracy, quality, legality, safety, or suitability. Your interactions with other users are exclusively between you and those users, and Fluid is not responsible for any disputes, harm, loss, or damage arising from such interactions. Fluid has no obligation to become involved in disputes between users, but reserves the right to do so at its sole discretion.

9.4 Release

By using the Site or Services, you release and hold harmless Fluid and its officers, directors, employees, agents, contractors, successors, and assigns from any and all past, present, or future claims, demands, losses, damages, liabilities, disputes, and causes of action of any kind (including personal injury, property damage, and financial loss) arising out of or relating to:

  1. interactions or disputes with other users

  2. User Content

  3. Third-Party Links, Ads, Services, or integrations

If you are a California resident, you expressly waive California Civil Code §1542, which states:

“A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

Users in other regions waive comparable rights under applicable law to the fullest extent permitted.

10. DMCA & Copyright Policy

Fluid respects the intellectual property rights of others and expects users of the Site and Services to do the same. It is Fluid’s policy, in appropriate circumstances and at its discretion, to remove or disable content that is alleged to infringe the rights of copyright holders and to terminate accounts of users who repeatedly infringe copyrights or other intellectual property rights.

If you believe that content available through the Services infringes your copyright, you may submit a DMCA Notice of Alleged Infringement to our Designated Copyright Agent as described below. Upon receipt of a valid Notice, Fluid will respond in accordance with the DMCA, including promptly removing or disabling access to the material in question.

10.1 DMCA Notice of Alleged Infringement

Your Notice must include the following information:

  1. Identification of the copyrighted work claimed to have been infringed, or a list of such works if multiple items are involved


  2. Identification of the material claimed to be infringing, including enough detail to locate the material (such as a URL)


  3. Your full legal name, mailing address, telephone number, and email address (if available)


  4. Both of the following statements:


    • “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.”


    • “I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or exclusive right that is allegedly infringed.”


  5. Your physical or electronic signature

10.2 Where to Send DMCA Notices

Designated Copyright Agent (DMCA Notices Only):
Fluid – DMCA Agent
2 Marina Blvd. B100N
San Francisco, CA 94123
Email: dmca@fluid.so

Only DMCA/copyright notices should be sent to this address. General support requests should be directed to: support@fluid.so

10.3 Counter-Notice Procedure

If your content was removed or disabled in response to a DMCA Notice and you believe the removal was a result of mistake or misidentification, you may send Fluid a Counter-Notice that includes:

  1. Identification of the material that was removed or disabled and the location where it appeared before removal

  2. Your full legal name, mailing address, telephone number, and email address (if available)

  3. Both of the following statements:

    • “I hereby state under penalty of perjury that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.”


    • “I hereby consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located, or if outside the United States, for any judicial district in which Fluid may be found, and I will accept service of process from the party who submitted the original Notice or their agent.”

  4. Your physical or electronic signature


Counter-Notices must be sent to the same Designated Copyright Agent listed above.

After receipt of a valid Counter-Notice, Fluid may restore the removed content not less than 10 and not more than 14 business days later, unless Fluid receives notice that the original claimant has filed a legal action to prevent restoration.

10.4 Repeat Infringer Policy

In accordance with the DMCA and Fluid policy, Fluid may suspend or terminate user accounts that are determined to be repeat infringers. Fluid may also remove content without notice if infringement is suspected.

10.5 Good Faith

Submitting false, misleading, or bad-faith notices or counter-notices may result in account termination and may expose the filing party to damages, costs, and attorneys’ fees under applicable law. Abuse of the DMCA process is prohibited and may be referred to law enforcement or pursued civilly.

11. Governing Law & Venue

This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the Federal Arbitration Act, applicable federal arbitration law, and the laws of the State of California, without regard to conflict-of-law principles. Except as otherwise provided in Section 12 (Dispute Resolution), the exclusive jurisdiction for any disputes that are not subject to arbitration shall be the state and federal courts located in San Francisco County, California, and each party waives any objection to jurisdiction and venue in such courts.

12. Dispute Resolution & Arbitration Agreement

Please read this Section carefully — it requires binding arbitration on an individual basis and waives certain legal rights, including the right to a jury trial and class actions.

12.1 Agreement to Arbitrate

You and Fluid agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the use of the Site or Services (“Dispute”) will be resolved exclusively by binding individual arbitration, rather than in court. You and Fluid waive the right to a jury trial and to participate in class or representative actions.

The U.S. Federal Arbitration Act governs the enforcement of this arbitration provision. This Section survives termination of the Agreement.

Before initiating arbitration, the complaining party must first send the other party a written Notice of Dispute describing the claim and requested relief. The Notice must be sent to Fluid at the contact address in Section 13 and must include sufficient detail to allow Fluid to assess and attempt to resolve the dispute. The parties will attempt to resolve the dispute informally for at least thirty (30) days after receipt of the Notice. If the dispute is not resolved within that period, either party may initiate arbitration.

12.2 Exceptions

This arbitration agreement does not require arbitration for:

  1. Claims that qualify for small claims court

  2. Claims seeking injunctive or equitable relief to prevent intellectual property infringement, unauthorized use, or misuse of the Services

12.3 Rules & Process

Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (available at www.adr.org or 1-800-778-7879), except where this Agreement modifies those rules.

  1. A party wishing to initiate arbitration must submit a written Demand for Arbitration to the AAA and provide notice to the other party

  2. Arbitration will take place in the county where you reside unless both parties agree to another location

  3. The arbitrator has exclusive authority to determine issues of arbitrability, enforceability, scope, and interpretation of this arbitration agreement

  4. For disputes where the total amount sought is less than ten thousand U.S. dollars (USD $10,000), either party may elect to have the arbitration conducted solely based on written submissions, teleconference, video conference, or other remote methods without requiring in-person appearance

12.4 Costs

Arbitration fees will be allocated pursuant to AAA Rules. Fluid will not seek attorneys’ fees or costs unless the arbitrator determines your claim is frivolous. If you prevail, you may be entitled to attorneys’ fees to the extent provided by applicable law.

12.5 Relief Available

The arbitrator may award individual monetary, declaratory, or injunctive relief only to the extent necessary to resolve your individual claim. Public injunctive relief (if sought) must be litigated in court, not arbitration, though individual claims will proceed in arbitration first.

12.6 Class Action Waiver

YOU AND FLUID AGREE THAT DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. CLASS ACTIONS, COLLECTIVE ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND REPRESENTATIVE PROCEEDINGS ARE NOT PERMITTED.

If the class action waiver is found unenforceable, this entire Section 12 shall be invalid and disputes shall instead be litigated exclusively in court as described in Section 11.

12.7 Severability

Except for Section 12.6 (Class Action Waiver), if any part of this Section is found unenforceable, the remainder will remain in effect.

12.8 Small Claims & Emergency Relief

Either party may bring individual claims in small claims court. Either party may seek emergency injunctive relief from a court to maintain status quo pending arbitration.

12.9 Survival

This Arbitration Agreement survives termination of this Agreement and your relationship with Fluid.

12.10 Confidentiality of Arbitration

All arbitration proceedings, including filings, evidence, testimony, and awards, shall remain confidential except as required by law or for purposes of enforcing an arbitration award. The parties agree to maintain the confidentiality of any arbitration to the fullest extent permitted.

13. General Terms

13.1 Ownership & Reservation of Rights

Fluid and its licensors retain all rights, title, and interest in the Site and Services, including all software, content, intellectual property, and related materials. You agree not to remove, obscure, or modify any proprietary notices.

13.2 Entire Agreement

This Agreement constitutes the entire agreement between you and Fluid regarding the Services and supersedes all prior agreements. If any part of this Agreement is held invalid, the remainder will remain enforceable. No assignment by you is permitted without Fluid’s prior written consent; Fluid may assign this Agreement freely. This Agreement is binding upon permitted successors and assigns.

13.3 Notices

Fluid may provide notices by email, on the Site, or through your account. You consent to receive electronic communications, which satisfy legal notice requirements.

13.4 Waivers

Failure by Fluid to enforce any right does not constitute a waiver. Waivers must be in writing.

13.5 Export

You agree to comply with all U.S. export control laws. You may not export or re-export the Services or software except as authorized by U.S. law.

13.6 Consumer Rights

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services, Department of Consumer Affairs at 400 R Street, Sacramento, CA 95814 or 1-800-952-5210.

13.7 Contact Information

Fluid Immersive, Inc.
2 Marina Blvd.
B100N
San Francisco, CA 94123
support@fluid.so